The Ombudsman's legacy IT system was designed for the early stages of the company's operations, and without any virtualisation, it was impairing its ability to expand or adapt to new growth.
The company's early servers were dedicated to running various applications and the organisation performed weekly system backups and nightly incremental backups.
Following the recent deployment of the new system - SimpliVity's OmniCube hyperconverged infrastructure solution - the company claims to have improved data efficiency, four-fold performance gains for report generation, three-fold reduction in rack space, native VM-centric disaster recovery capabilities, and new test/dev capabilities.
"We just didn't have the human capital to manage VMware running on a complex SAN with traditional servers. We were trying to figure out how to get the most resource-efficient solution from a CapEx and OpEx perspective," said Matt Grech, IT manager at the CIO.
"The [new solution] has significantly improved our customer user experience."
One of the Ombudsman's main accounting applications was recently corrupted, which would normally require a lengthy recovery process to fix.
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With the new solution, however, Grech said the company was able to restore the full virtual machine of the accounting app in minutes using a backup taken only 15 minutes prior to the corruption.
SimpliVity's OmniCube provides a globally federated, hyperconverged IT infrastructure platform that combines eight to twelve core data centre functions below a VMware hypervisor.
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