Credit card terminals have used same password since 1990s, claim researchers

24.04.2015
While retailers battle breaches that have resulted in tens of millions of credit card numbers stolen, word comes from the RSA Conference in San Francisco that a major vendor of payment terminals has been shipping devices for over two decades with the same default password.

The vendor wasn't named by the researchers, David Byrne and Charles Henderson, but they did disclose the password: 166816.

A Google search reveals that's the default password for several models of credit card terminal sold by Verifone, a Silicon Valley-based vendor that says it connects 27 million payment devices and has operations in 150 countries.

The researchers said that the password remains in use on nine out of 10 terminals they see from the vendor, in part because customers mistakenly assume it is unique to them.

In a statement on Thursday, Verifone acknowledged that all its devices in the field came with the same default password, which the company said was Z66831. Over the years, the password has become known and can be found on the Internet along with instructions for programming terminals, Verifone said.

"The important fact to point out is that even knowing this password, sensitive payment information or PII (personally identifiable information) cannot be captured," Verifone said. "What the password allows someone to do is to configure some settings on the terminal; all executables have to be file signed, and it is not possible to enter malware just by knowing passwords."

The company said it strongly encourages customers to change the password and that new products come with a "pre-expired" password, which requires users to change it during installation and setup.

The RSA Conference is a major annual event for the security industry and the comments of the two researchers were reported by The Register and SC Magazine.

Such conferences are often used to highlight poor security practices or disclose how hackers are targeting systems. The hope is that by making such information more widely known, companies and users will be more alert to cybersecurity and change bad habits.

Cybercriminals have been increasingly targeting vulnerabilities in point-of-sale terminals.

The largest and best known of these was the hack of Target, which affected up to 70 million customers. A breach at Home Depot compromised the payment cards of up to 56 million customers, while systems have also been hacked at Neiman Marcus, White Lodging, Michaels and The UPS Store.

In part because of these breaches, the payments industry in the U.S. is moving to chip-based cards, but researchers note the security on the cards isn't bullet-proof and in part depends on the payment terminals and other systems at retailers.

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Martyn Williams, Stephen Lawson