Dimension Data Learning Services teaches the art of transformation

11.05.2015
IT training provider Dimension Data Learning Services has launched a new course on the art of transformation.

The new Change Management 2015 Certification is fully endorsed by the Change Management Institute (CMI) and aligned with its new Change Management Body of Knowledge (CMBoK). The course is about the art of transformation, not just about the science of technical change, and builds on the human, organisational and leadership side of programs, projects and technology. DDLS chief executive, Mal Shaw, said: "Many initiatives in organisations fail not because the initiative was wrong or the technology was challenging, but because no one planned for, led and organised the people side of change," he said.

"This typically results in organisational objectives and expected Returns on Investment [RoI] being severely compromised because not enough has been done to win the hearts and minds of stakeholders and gain internal acceptance for the change." He said there was often not enough thought given to the skills and competencies needed to drive and achieve successful change.

"Change Management is a competency in its own right," he said.

"Facilitation, stakeholder engagement, benefit management; people often think these capabilities are woven into other core skills, but they aren't. With the introduction of the new Change Management 2015 certification program, DDLS wants to put the blind spots of these skills and competencies into better focus." The course comes in two certification levels: Foundation -- a three-day certification focused on the theories of change with practical situation analysis, and Practitioner -- a further two-day intensive course focusing on the application of the Change Management theory, including real-life case studies. The certifications are of value wherever Change Management would be a key area of critical success, whether in large organisations or small to medium sized business environments.

According to a company statement, anyone working with a program or project Manager in support of change will benefit from the foundation certificate, which provides the theory, principles, framework and models of change management. Those responsible for planning, delivering and leading change will benefit from also taking the practitioner certification.

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(www.arnnet.com.au)

Brian Karlovsky