IT executives are becoming collaboration architects who partner with human resources, facilities, and corporate communications to remove barriers that impede collaboration. These barriers range from physical workspaces to organizational practices and processes.
The goal of unified communications is to allow anybody to engage anybody else spontaneously through instant messaging, web conferencing and videoconferencing, regardless of level, role or region. Asynchronous collaboration tools including wikis, forums, emerging knowledge and project management systems and collaboration-as-a-service platforms that enable enterprise-wide information sharing and broad participation in decisions.
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By Evan Rosen