Social CRM for Business: Analytics Can Spur Greater Success

So will this all be worth the time and expense for your enterprise

What a question, Pombriant says. "At the end of the day it's sort of like the old days when companies would ask, 'what's the ROIROI for putting a telephone on everybody's desk, or putting a computer on everybody's desk Those questions were asked in a previous decade and we know how those things went. The people who said that they wanted to wait missed the boat." Alles zu ROI auf CIO.de

Todd R. Weiss covers Enterprise Applications, SaaS, CRM, and Cloud ComputingCloud Computing for CIO.com. Follow Todd on Twitter @TechManTalking. Follow everything from CIO.com on Twitter @CIOonline and on Facebook. Email Todd at tweiss@cio.com You can also join Todd in the "CIO Forum" group on LinkedInLinkedIn.com to talk with CIOs and IT managers about the things that keep them up at night. Alles zu Cloud Computing auf CIO.de Alles zu LinkedIn auf CIO.de

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