Beyond Meritocracy: 6 Ways IT Employee Performance Evaluations Are Changing
31.03.2014
5. Real-Time Performance Tracking
What if you could track employee performance in a more constant fashion That's the idea behind tools such as WorkIQ, which tracks call center performance, tech support and other transaction-based roles. Meanwhile, the Salesforce.com add-on Cloudapps uses gamification to track sales performance.
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"Immediate performance feedback lets supervisors and line managers course-correct on the spot, rather than after the damage is done," Rowan says.
6. Social Media as Evaluation Aid