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Mitarbeiterführung

Managing Einsteins

24.06.2002
Von Jack Ivancevich

2. Know-It-All Einsteins
Defining the Type: Know-It-All Einsteins are similar to Arrogant Einsteins, but subtler and more insidious. Know-It-All Einsteins will flout authority and challenge decisions, but they are prone to do so quietly. As such, this type is much harder to spot than Arrogant Einsteins, but potentially more troublesome.

Dealing with the Type: The first challenge is to identify Know-It-All Einsteins. You can spot them by their works--they will consistently be difficult to locate, will work on their own priorities and will generally have a group of followers. You can deal with Know-It-All Einsteins best by indirect methods. Confronting them or sanctioning them only serves to reinforce their opinion that they know better.

Indirect management of Know-It-All Einsteins involves keeping track of where they are and where they are applying their skills. You may request another person who works with the wayward Einstein to "keep in touch" throughout the day. That way, the manager is not monitoring the Know-It-All directly which would only serve to confirm their suspicions. This indirect approach provides them with the attention they crave, but keeps them focused on the projects the manager thinks are high priority. An astute manager can actually wear down Know-It-All Einsteins. If they begin to realize that they cannot hide and work on their own priorities, and that their skills are appreciated, they may eventually require less maintenance.

3. Impatient Einsteins
Defining the Type: One of the more annoying traits commonly displayed by Einsteins is impatience. In its common form, Einstein impatience shows itself in darting eyes, tapping feet and short, staccato-like conversations. The extreme form of Impatient Einstein brings unique management challenges. Often, Impatient Einsteins are superstars of the team. They understand things quickly. They don't need to be told twice. They are extremely deferential and obedient. In many ways, Impatient Einsteins are star employees. The trouble is they are easily bored. Dealing with the Type: What should you do with Impatient Einsteins? Let them do their work. They will dig into their assigned tasks with laser intensity. Your most important task is to ensure that they are working and progressing in their technical craft. Impatient Einsteins are unlikely to complain when they become bored. Instead, they will begin to look around for other options. Impatient Einsteins want to get back to practicing their craft as quickly as possible. They are not likely to confront managers who don't assign them projects to make that possible, or who don't help them continuously develop their skills. They are far more likely simply to leave the organization. Be on the lookout for the restless signs, and try to assign them to another challenge.

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