Quelle: CIO USA

At the turn of the century, way back in 2000, there were few or nobest practices governing wireless investments, and there really didn'thave to be. Just saying a project was wireless evoked a limitlesslandscape strewn with potential profits. Pronounce the magic word,wireless, and CEOs sat up and listened. CFOs unsnapped theirpocketbooks.

In March 2001, CIO published a survey of 170 IT executives; 84 percentsaid they either already had or planned to deploy a wirelessproject.

But, of course, that was then. A new CIO survey completed last Mayshows that a good many of those projects either failed to materializeor failed to work. Today, companies support wireless devices and offerwireless applications at rates far below what they anticipated theywould a year and a half earlier. (See our complete survey, "2002Wireless Update," at www2.cio.com/research.) PDA and pager adoptionwere both off by 20 percent, and the number of wireless applicationinstallations fell anywhere from 8 percent to 20 percent short ofexpectations.

There are a number of reasons why wireless projects withered on thevine, most notably an economy that no longer encourages speculativeinvestment. CIOs have also been burned by the shortcomings of wirelesstechnology andby projects targeted at audiences that weren't really there. JeffScott, chief technology officer of New York City-based ThomsonFinancial, which in the last quarter of 2000 deployed a wirelessapplication that delivered financial data to handheld devices, sums upthe feelings of many of his colleagues when he says that "thefinancial services industry has cooled a bit for these services,either because of the market conditions or a changed view of ROIROI forwireless or both." Barry Strasnick, CIO of Quincy, Mass.-basedCitiStreet, is more blunt. Describing an abandoned wireless effort toextend website capabilities to handheld devices, he says,"Realistically, you shouldn't trade your 401(k) as you're walkingthrough the airport." Alles zu ROI auf CIO.de