IP Telephony Can Be the Remedy for Networking Woes

Enterprise Recommendations IT and telecom managers must spend the time to fully understand the costs of managing and maintaining a network of phone systems. Our research has shown that many enterprise decision-makers know the initial costs for their equipment as well as the monthly maintenance costs. But they do not, in many cases, have a handle on the ongoing costs for adds, moves and changes or an understanding of the costs associated with intra-office communications. Enterprises must develop a strategy to administer the voice and data networks from one location. Having employees at remote offices spending time dealing with phone issues is a waste of human resources. Also, people at branch offices don't deal with phone issues on a regular basis; they usually don't understand how to make changes to the system on their own. This leads to integrators making costly site visits. Enterprises must involve service providers in discussions with equipment vendors when making plans to network systems. Because setting up the WAN to deliver voice quality is so difficult, it's crucial that the service provider and equipment vendor work well together during the installation process.